Health systems deploy AI chatbots to streamline patient record review

Several large health systems are rolling out generative AI chatbots that can query and summarize electronic medical records.

Clinicians report that the tools save time and help uncover information hidden in lengthy charts, potentially improving diagnostic accuracy.

An example at Stanford involved the ChatEHR chatbot, which quickly identified a prior diagnosis of sarcomatoid squamous cell carcinoma when a pathologist struggled to interpret a lymph node biopsy.

While the technology shows promise, experts caution that ongoing monitoring is needed to ensure safety and reliability.