AMA and lawmakers challenge insurer AI denial practices, call for oversight

The American Medical Association and several members of Congress are publicly opposing recent denials of care that rely on artificial‑intelligence algorithms used by insurers.

The Department of Health and Human Services’ Office of Inspector General has begun reviewing these AI‑driven denial practices, signaling heightened regulatory scrutiny.

Lawmakers are proposing legislation or hearings to ensure transparency and fairness in AI decision‑making, arguing that patients should not be denied treatment based on opaque algorithms.

The article also notes that mental‑health platform Talkspace has introduced a new chatbot service, reflecting broader interest in AI tools despite the controversy.