Insurers UnitedHealth, CVS, and Kaiser oppose Medicare's contractor ban on remote patient monitoring

Major insurers including UnitedHealth Group, CVS Health and Kaiser Permanente have formally objected to a new Medicare proposal that would change billing for remote patient monitoring (RPM).

The proposal would require RPM services to be provided only by direct employees of the billing practice, effectively prohibiting the use of contracted vendors that supply devices such as blood pressure cuffs, scales and glucose meters.

In letters to the Centers for Medicare & Medicaid Services, the insurers argue for targeted guardrails rather than a blanket ban, saying the change could disrupt care for conditions like hypertension, diabetes and heart failure.

The pushback reflects broader industry concerns about how Medicare will regulate health‑tech services and the potential impact on both providers and patients.