MGB CEO's vague email on financial challenges fuels anxiety after recent layoffs

Mass General Brigham chief executive Dr. Anne Klibanski emailed the system’s roughly 85,000 staff late Monday, warning of urgent financial challenges and a need to improve performance. The message said the organization was changing how it operates and uses its workforce, but offered no concrete details.

The note arrived less than two weeks after the health system announced a round of layoffs, heightening concern among employees who are still processing the recent cuts.

Staff members reported increased anxiety, noting that the letter did not mention the layoffs at all and left many questions unanswered about the scope of the changes and any further job impacts.

The lack of specifics has prompted calls for clearer communication from leadership as the system grapples with financial pressures while trying to maintain morale among its large workforce.