Nonprofit arbitrators under No Surprises Act earning large profits, investigation finds

A recent STAT investigation examined the role of nonprofit organizations that serve as arbitrators under the No Surprises Act. The report found that these entities are generating substantial revenue by handling disputes over unexpected medical bills.

One highlighted case is iMPROve Health, a Michigan‑based nonprofit that once faced severe financial losses and even considered a merger. Within a few years the organization turned around its finances and now reports a profit margin comparable to major technology firms.

The findings raise concerns that the law intended to protect patients is also creating lucrative opportunities for middlemen and health‑care providers, potentially affecting the overall cost structure of medical services.