Customer Service Specialist (all genders)

requirements

• Excellent command of English is essential, other European languages encouraged • Minimum of 2–3 years of experience in a fast-paced customer service environment. • Proven ability to learn and adapt quickly to multiple ERP and CRM systems (experience with SAP, Oracle, or Salesforce is a plus). • Skilled at managing order processing and resolving service complaints. • Strong communication skills with a focus on delivering high-quality customer experience. • Ability to prioritize tasks effectively in a collaborative, international team. • Proactive mindset with a commitment to continuous improvement and knowledge sharing. YOUR MAIN BENEFITS: • Health and well-being: Get access to private medical care, life insurance, and sports card, receive prepaid lunch card • Work-Life balance: Enjoy additional paid days off, flexible working hours. • Learning and Development: Take advantage of co-financing for language courses, trainings, and certifications as well as other development opportunities • Employee support and engagement: Benefit from Employee Assistance Program and join employee engagement groups for support and connection. Information on how we process your personal data for recruitment purposes, you can find on the registration form in our Recruitment Portal. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!