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The Position The Center of Excellence (CoE) Insights team operates within the global Strategic Insights chapter, serving as the dedicated regional insights partner across all affiliates in the region. Physically located within the market, the team acts as the vital bridge between global research strategy and local execution, translating global intelligence into actionable market context, feeding critical field intelligence back to global teams, and accelerating the adoption of standardized data products and analytics across regional business partners.
As Subchapter Lead, Center of Excellence of the Region, you will lead a regional team of Country Insights Business Partners (ranging from ~5 to ~15 direct FTEs depending on region) to provide strategic, operational, and commercial insights leadership across all regional affiliates. In this role, reporting to the global Chapter Lead, Strategic Insights, you will dedicate approximately 45% of your focus to strategic initiatives—including regional insights roadmaps, capability evolution, and resource allocation—and 55% to operational execution, including affiliate support, SLA monitoring, and data product adoption.
The Opportunity
• Drive Regional Affiliate Partnership & Advisory (35%): Serve as the trusted, primary Insights partner to affiliate leadership (Heads of Marketing, Strategic Marketing Leads, and Product Managers) by delivering market and competitive intelligence for strategic planning, product launch planning, and portfolio prioritization, while setting SLAs and monitoring service quality.
• Lead, Develop, and Inspire Regional Talent (30%): Directly manage, hire, and coach a distributed team of Country Insights Business Partners (EMEA-Mature ~15 FTEs, EMEA-Growth & Emerging ~13 FTEs, APAC ~10 FTEs, China ~5 FTEs, or Americas ~13 FTEs), cultivating their market acumen, analytical capabilities, and advisory credibility.
• Coordinate Field Intelligence & Global Strategy (20%): Systematically gather local field dynamics, competitive moves, and customer signals from affiliates to inform global Strategic Insights and Global Insight Solutions priorities, serving as the regional "voice of the customer" in global forums.
• Accelerate Insight Solutions & Digital Adoption (15%): Champion the uptake of standardized data platforms and dashboards across affiliates, partnering with digital marketing and RDT to train teams, drive self-service analytics, monitor usage, and escalate regional product gaps to global roadmap owners.
• Direct Regional Budget & Investment Recommendations: Influence regional insights resource allocation, develop annual regional insights budgets within the broader Chapter P&L, and recommend investments in local research and capabilities in alignment with the Chapter Lead.
• Engage Senior Stakeholders & Foster Cross-Functional Alignment: Represent Insights in regional leadership forums, deliver presentations to affiliate executive teams and DIA Divisional Leadership (DLT), and balance multi-market interests across Customer Area Business Leads and Life Cycle Teams.
• Translate Global Intelligence for Local Commercial Impact: Synthesize complex global strategic models and analytical research into practical, locally relevant intelligence that respects diverse market realities and drives measurable commercial results.
Who You Are
• Education & Professional Experience: You hold an undergraduate degree (Master’s, MBA, or PhD preferred) in business, life sciences, economics, or a quantitative discipline, alongside a minimum of 10 years of experience in market research, commercial insights, or business strategy, with at least 3 years leading teams in regional or matrix structures (life sciences, diagnostics, or pharma strongly preferred).
• Affiliate & Regional Market Acumen: You possess substantial country-level and regional commercial experience, demonstrating a deep understanding of regional market dynamics, regulatory environments, local customer landscapes, and affiliate planning cycles.
• Matrix Leadership & People Development: You are a proven people leader with a track record of hiring, coaching, and developing distributed teams, navigating ambiguous cross-functional challenges, and building an inclusive, collaborative culture.
• Stakeholder Influence & Strategic Translation: You excel at executive communication, conflict management, and consensus-building, with the ability to translate advanced data products and analytical insights into high-impact business decisions for senior commercial leaders.
• Global Mindset & Local Fluency: You demonstrate high emotional intelligence and adaptability across diverse cultures and business maturities, with full professional fluency in English (regional languages and established knowledge of the Roche Diagnostics network preferred).
Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.