The Position
Join our team as a Senior Systems Analyst, where you will be responsible for the Operational Excellence of a group of systems/applications, performing the standard operational tasks to keep the system compliant with BI standards.
Duties and Responsibilities
• Compliance documentation
• Coordination and scheduling of backup/recovery and disaster recovery testing
• Service Level Agreement Monitoring
• Access & Identity Monitoring
• Coordinating (but not performing) server and database patches
• Audit trail monitoring
• Small enhancements/configuration changes to software
• Coordinating software management
• Interfacing /coordinating with multiple areas of the business and IT (Functional areas & Infrastructure)
• Collecting and processing demands from business users
• Performing Incident and Problem Management
• Performing Change management
• Working with IT Infrastructure to remediate, replace, migrate or decommission legacy systems or infrastructure items
• Decommissioning or retiring systems
• Coordinating System Archiving
About our future employee
• Degree in Information Technology, Information Systems, Computer Science, or comparable professional experience.
• At least two years of experience working as a System Lead or in a similar role.
• Knowledge/experience with SuccessFactors Time Off
• Proficiency in Microsoft Office tools.
• Ability to communicate clearly in English, both verbally and in writing.
• Experience working in a diverse environment.
• Ability to adapt to rapid technological or process changes and understand their business impact.
• Ability to work independently and as a team player.