KA Strategy & Platform Lead
Position Summary The KA Strategy and Platform Lead is responsible for driving the strategic planning, operational excellence, and performance management of the Key Account (KA) function within the Access organization. This role acts as a critical bridge between Access leadership, Key Account teams, and cross-functional stakeholders, ensuring that KA strategies are well-designed, effectively executed, and continuously optimized to maximize patient access and account value.
Key Responsibilities • Develop and implement effective KA strategic plans that align with the organization's goals and objectives. • Design and develop KA marketing activities and initiatives that are closely aligned with the overall Key Account strategy and objectives • Ensure all KA projects and marketing deliverables are consistent with brand strategy, access priorities, and account-specific value propositions • Support the performance review mechanism with ownership of specific deliverables and KPIs. • Track and evaluate the effectiveness of KA marketing activities/projects against strategic goals, recommending adjustments as needed • Design and manage governance processes (business reviews, performance tracking, KPI dashboards) to monitor KA team performance against objectives • Identify operational bottlenecks and drive process improvements to enhance team efficiency and effectiveness • Facilitate communication and alignment across matrixed stakeholders to ensure strategy alignment • Team management and development
Qualifications Education • Bachelor's degree required • Master's degree (MBA, healthcare management, or related field) preferred
Experience • Minimum 7-10 years of experience in brand market or market access, strategy, consulting, or related commercial roles within pharma/biotech or healthcare • Proven experience in strategic planning, operations management, or business partnering roles • Experience working with non-clinical customers, payers, hospital systems, or integrated delivery networks is a strong plus
Skills and Competencies • Strong strategic thinking with ability to translate strategy into operational execution • Strong customer service mindset and commitment • Strong project management and organizational skills • Good communication skills and teamwork spirit, able to work /lead independently • Analytical and articulate • Proactive, energetic, self-starter • Fluency in English; additional languages a plus depending on regionKA Strategy and Platform Lead
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