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1. Role Summary The Manager, Data Science & AI is a player-coach leader within EIT, AI Cloud & Productivity. The role leads a team delivering GenAI, machine learning, and advanced analytics products for partners across Commercial, Operations, Research, Clinical Development, and other BMS functions. The role's center of gravity is three things: hands-on GenAI/ML delivery, building and developing the team, and serving as the delivery-accountability bridge between US stakeholders and the Hyderabad team. The Manager delivers within the AI capability strategy set by the Senior Manager, owning a focused set of initiatives — the Senior Manager owns the broader portfolio and capability roadmap.
2. Key Responsibilities Core priorities — the role is hired and assessed primarily against A, B, and C. Sections D and E are contributing responsibilities shared with the Senior Manager and platform teams.
A. Hands-on Technical Delivery (core)
• Hands-on data scientist / ML engineer expected to ideate, design, develop, model, and deploy advanced Analytical AI solutions for the enterprise.
• Stay deeply technical — architecture reviews, code reviews, prototyping, and unblocking the team on complex technical challenges.
• Apply advanced statistical analysis, ML algorithms, and predictive modelling techniques to extract insights and drive actionable recommendations.
• Develop and implement predictive models (regression, clustering, time-series forecasting, NLP, causal inference) to solve complex business problems.
B. Team Leadership & Culture Building (core)
• Directly manage a team of ~3–10 data scientists / ML engineers — recruit, mentor, train, and coach.
• Play a key role in establishing the team culture and capabilities of the pod.
• Drive hiring, onboarding, performance management, career progression, and capability upskilling in GenAI, MLOps/LLMOps, and responsible AI.
• Build a culture of curiosity, ownership, collaboration, and hands-on excellence.
C. US ↔ Hyderabad Stakeholder Bridge (core)
• Manage stakeholders in the US and provide clarity to the team in Hyderabad — be the delivery-accountability point across geographies.
• Translate ambiguous US business asks into structured workstreams, KPIs, and delivery plans the Hyderabad team can execute with confidence.
• Collaborate with stakeholders to define team vision and capabilities, and deliver high-quality work from Hyderabad.
• Represent the pod in senior US and Hyderabad forums; build trusted relationships with functional and technical partners.
D. Enterprise AI Platform & Capability Development (contributing)
• Contribute to enterprise-wide Analytical AI capabilities and platforms — including RAG systems, agentic workflows, LLM-based automation, MLOps/LLMOps, and reusable frameworks — within the capability strategy owned by the Senior Manager.
• Guide architecture trade-offs across retrieval patterns, vector stores, orchestration, evaluation, grounding, and scalability.
• Drive reuse of shared assets, templates, components, and reference architectures to improve velocity and consistency.
• Ensure solutions are production-ready, measurable, secure, and aligned to enterprise architecture standards.
E. Delivery Excellence & Project Management (contributing)
• Own delivery for a focused set of initiatives (smaller than the Senior Manager's portfolio) — establish planning, estimation, milestone/sprint reviews, and risk-management rhythms.
• Define quality gates for validation, testing, documentation, deployment readiness, and post-launch monitoring.
• Drive project-management rigor — dependency management, risk escalation, and stakeholder reporting.
• Collaborate with data engineers and IT teams to ensure data availability, quality, and reliability for analysis and modelling.
3. Skills & Competencies A. Hands-on Technical Depth
• Expertise in programming languages such as Python or R for data manipulation, analysis, and modelling.
• Expertise in Analytical AI to develop enterprise-wide capabilities / platforms (RAG, agentic workflows, LLMOps, MLOps).
• Working depth in LLM applications — RAG, prompt/context strategies, grounding, vector retrieval, evaluation, and hallucination mitigation.
• Strong statistical thinking — experimentation, inference, model evaluation, forecasting, NLP, causal reasoning.
• Expertise in data visualization tools such as Tableau, Power BI, or matplotlib/seaborn for effective communication of findings.
• Solid understanding of production-grade delivery: Git, SDLC, APIs, CI/CD, monitoring, versioning, testing, and model/prompt/data lifecycle controls.
• Experience with cloud-native AI/data solutions on AWS and/or Azure; containerization and scalable deployment patterns preferred.
B. People Leadership & Team Culture
• Demonstrated ability to coach, hire, manage performance, and build culture for a 3–10 person team.
• Strong project-management and interpersonal skills, with the ability to lead diverse teams and influence cross-functionally.
• Sound judgment in balancing hands-on technical work with team-leadership responsibilities.
C. Cross-Functional Influence & Senior-Leadership Impact
• Strong verbal/written skills, with the ability to effectively communicate with and strategically impact senior leadership.
• Ability to manage US stakeholders and provide clarity to the Hyderabad team across time zones.
• Comfort operating in a matrixed, global environment with multiple functions and evolving priorities.
D. Creative Problem-Solving & Business Acumen
• Strong creative problem-solving skills and business acumen, with the ability to identify key findings from disparate data sources and provide recommendations.
• Ability to frame ambiguous business problems into solvable AI products.
• Strong business translation — connecting technical output to user needs, adoption, and measurable outcomes.
4. Experience & Qualifications A. Education & Experience (tiered)
• Master’s or Ph.D. in Data Science, Computer Science, Statistics, Biostatistics, Applied Mathematics, Engineering, Operations Research, or another quantitative discipline, with 5+ years of experience; OR
• Bachelor’s in a quantitative discipline with 7+ years of experience in data science, ML/AI engineering, advanced analytics, or closely related applied AI roles.
B. Professional Experience
• People leadership (required): 2+ years of direct management of a team, or sustained formal team-lead responsibility (performance, prioritization, and development of others).
• Delivery: track record of delivering enterprise-grade solutions end-to-end — from problem framing and data strategy through deployment, adoption, and continuous improvement.
• GenAI depth: hands-on experience with LLM-based systems, especially RAG, orchestration, evaluation, and production deployment.
• Stakeholder experience: partnering with US + India business, product, and engineering stakeholders in matrixed environments.
5. Good to Have
• Biopharma / healthcare domain exposure — commercial analytics, clinical development, real-world data, patient journeys, evidence generation, or regulated workflows.
• Fine-tuning / adaptation experience (PEFT, LoRA, QLoRA).
• Expertise in big data technologies (e.g., Hadoop, Spark).
• AI application productization — lightweight front-ends, internal tools, or workflow automation.
• Building reusable accelerators, internal frameworks, evaluation harnesses, or reference architectures for scaling AI adoption.
• Knowledge sharing and external profile — Office Hours, knowledge sessions, PMSA, hackathons, tech talks, conferences, publications, patents, or other visible indicators of thought leadership.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
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R1603586 : Data Science Manager