At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function: Medical Affairs Group
Job Sub Function: Professional Medical Education
Job Category: Professional
All Job Posting Locations: Boise, Idaho, United States, California (Any City), Idaho (Any City), Montana (Any City), Oregon (Any City), Portland, Oregon, United States, Sacramento, California, United States of America, San Francisco, California, United States of America, San Jose, California, United States of America, Seattle, Washington, United States of America, Washington (Any City)
Job Description: Johnson & Johnson is currently recruiting for a Thought Leader Liaison (TLL), Neuroscience Franchise to support the Northwest Region. This is a field-based position with significant travel to customers in an assigned geography.
This is a field based role available in Washington, California, Oregon, Idaho, and Montana, with preference for the candidate to be in a major metropolitan market with easy access to a national airport. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.
About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Role Summary The Thought Leader Liaison (TLL) is responsible for executing CAPLYTA® Key Opinion Leader (KOL) engagement plans and peer-to-peer strategies within an assigned geography, ensuring high-quality, compliant delivery of customer engagement activities.
This role is accountable for building strong relationships with academic and community KOLs, executing educational and engagement programs, and capturing meaningful field insights that inform continuous improvement of Brand initiatives.
The TLL operates as a field-based execution partner, translating Brand priorities into effective customer engagement, ensuring consistent delivery of programs, and maintaining a strong understanding of local market dynamics. This role contributes to overall brand performance through disciplined execution, customer-centric engagement, and insight generation, while operating in close alignment with cross-functional partners across Marketing, Medical, and Sales.
Key Responsibilities
• Execute KOL engagement plans, peer-to-peer education programs, and faculty development activities within assigned geography, ensuring alignment with Brand priorities and compliance standards
• Build and maintain trusted, long-term relationships with academic and community KOLs, establishing credibility as a valued partner and resource
• Deliver high-quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution
• Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement
• Participate in and support key customer interactions and executive engagements, ensuring alignment with broader Brand objectives
• Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner
• Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time
• Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross-functional partners to ensure aligned execution of engagement strategies
• Maintain strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution
• Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes
Key Competencies
• Execution Excellence: Demonstrates the ability to consistently deliver high-quality, compliant customer engagement and program execution
• Customer Engagement & Relationship Building: Establishes credibility and trust with KOLs, building strong, enduring professional relationships
• Collaboration: Effectively works within a matrixed organization, aligning with cross-functional partners to drive coordinated execution
• Learning Agility: Continuously applies feedback and insights to refine approach and improve performance
• Accountability & Ownership: Takes responsibility for delivering results within assigned geography and programs
• Business Acumen: Understands key drivers of brand performance and applies that knowledge to improve field execution
Qualifications / Requirements Required:
• A minimum of a Bachelor’s degree is required. MBA or advanced degree is helpful.
• Minimum 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field-based roles
• Demonstrated experience executing field-based programs and engaging HCPs/KOLs in a compliant and customer-focused manner
• Proven ability to deliver consistent, high-quality customer engagement and program execution within an assigned geography
• Strong understanding of working within a matrixed organization, with ability to execute against established plans and priorities
• Excellent communication skills, with demonstrated ability to capture, synthesize at a basic level, and communicate customer insights clearly and effectively
• Ability to adapt to changing priorities and execute with discipline in a dynamic field environment
• A valid Driver’s license issued in the United States.
Preferred:
• Experience in a role outside of direct sales highly preferred, including marketing, medical affairs, training, market access, analytics, or other cross-functional roles
• Neuroscience, psychiatry, or CNS therapeutic area experience
• Experience supporting or executing peer-to-peer education programs, advisory boards, or medical education initiatives
• Prior experience in a field-based role with direct HCP/KOL engagement
• Demonstrated ability to apply learnings and feedback to continuously improve execution and customer engagement approaches
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time
This is a field-based role requiring significant travel (~60–65%), including customer meetings, advisory boards, congresses, and internal meetings. Final geography will be determined based on business needs and candidate location
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills: Brand Marketing, Channel Partner Enablement, Coaching, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People