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open role · phenom:merckkgaaemd

Customer Service Supervisor

Merck KGaA· posted today
CommercialManager

We are seeking a Customer Service Supervisor to lead a team of 10–12 representatives, ensuring high service levels and driving process improvements in a fast-paced environment. Oversee sales support, logistics, and customer escalation resolution. Ideal for candidates with supervisory experience in customer service or operations and strong knowledge of order-to-fulfilment cycles.

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