The Opportunity
Advance your career where it matters most — with specialists, in hospitals, at the point of patient care.
This is an exceptional opportunity for a Specialty Care Consultant seeking a dynamic territory with depth, variety, and strategic influence, or a high‑performing Key Account Manager ready for the next step.
As a Specialty Care Consultant within our Interstitial Lung Disease (ILD) team, you will partner with Respiratory Physicians, Rheumatologists and multidisciplinary care teams across NSW North to improve outcomes for patients living with ILD.
We’re seeking a hospital-focused key account management professional who combines commercial excellence with strong clinical capability. Someone energised by specialist engagement, complex environments and work that directly shapes patient and health system outcomes.
(This role will cover the targeted customers across NSW North.)
Key Responsibilities
Driver Strategic Account Performance:
• Sales accountability (e.g. sales value, units, market share% etc.)
• Ensure listing and availability of BI product(s) in assigned strategic accounts, as required.
• Identify opportunities to grow/expand to relevant accounts/customer universe, for assigned product(s).
Strategic Account Planning, Partnerships and Execution:
• Create, update and execute strategic account plans based on robust understanding of patient journey, account potential, current contribution, drivers, barriers, key multi-stakeholders, critical success factors, resources required and desired outcomes. Gather, synthesize and analyze relevant information from different sources to correctly profile account and customer needs.
• Lead cross-functional account engagement to ensure successful execution of strategic account plan objectives. Serves as the primary point of contact for assigned account stakeholders.
• Builds and sustains strong and trusting strategic relationships with key account stakeholders, establishing a deep understanding of customer needs and identification of new business opportunities.
Market Understanding and Strategic Advisory Communication:
• Effective Knowledge depth (Disease, Clinical Trials, Product, Marketing strategy, Competitor intelligence and Environment) to communicate confidently and competently with customers.
• Provide market insights into understanding of disease and market. Clear understanding of treatment landscape and competitor environment.
• Map patient journey and identify opportunities for intervention.
Adhere to Compliance, Code of Conduct and Policies:
• Comply with all regulations regarding interactions with healthcare professionals (HCPs) and strategic accounts, following the BI Code of Conduct.
• Take prompt and necessary actions on issues of compliance and Pharmacovigilance.
• Be a role model in compliance with local regulations, industry, strategic accounts and BI Code of Conduct.
Requirements:
• Bachelor's Degree in science, life sciences, pharmacy, pharmaceutical sciences
• Minimum of 3 years Pharmaceutical key account management experience.
• Experience in respiratory, rheumatology or specialty care will be highly regarded.
• Product launch experience is highy desirable
• Ability to cross-functionally and laterally lead, specifically to coordinate planning, to drive actions and take data and insight driven decisions across the account team.
• Proven track record of sales success and achievement of business objectives.
• Demonstrated ability to build strong customer relationships and influence key stakeholders.
• Sales Action Planning/Strategic Account Planning
• Strong commercial acumen and territory management skills.
• Ability to quickly learn and apply complex clinical, product and disease-state knowledge.
• Excellent written, verbal and presentation skills.
• Strong planning, organisational and problem-solving capabilities.
• Ability to work collaboratively within a cross-functional team environment.
• Working knowledge of the Australian healthcare system and Medicines Australia Code of Conduct.
• Strong digital proficiency, including CRM systems, virtual engagement platforms and Microsoft Office applications.