The Position
Join our Global IT organization as Head of Salesforce Development and play a key leadership role in shaping and delivering Salesforce solutions that support Marketing and Sales Operations across Boehringer Ingelheim globally.
As part of a large and complex Salesforce ecosystem, you will lead a team of developers responsible for delivering scalable, high-quality solutions across Salesforce and integrated platforms. You will oversee technical delivery, align development priorities with business roadmaps, remove delivery roadblocks, and foster a high-performing, collaborative engineering culture.
This role offers the opportunity to combine people leadership, technical expertise, and strategic partnership while working with stakeholders across different regions and functions.
Duties & Responsibilities:
• Operational Excellence
• Continuously optimize your delivery
• Strengthen system stability, cybersecurity, and service quality to reduce incidents and downtime
• Provide and deliver systems and processes that consistently work, providing a trustworthy base
• Build scalable, automated solutions that enable innovation while maintaining robust operations
• Conduct regular performance reviews, manage team capacity, and foster a healthy, collaborative engineering culture
• Business Focus
• Deliver business value at speed
• Maximize business collaboration and partnership aligning talent and scope to the highest-impact activities
• Align and deliver business requirements with overall delivery roadmaps
• Prioritize initiatives that maximize value
• Drive and deliver value by balancing speed, high quality and innovation
• Collaboration
• Collaborate to deliver value as One Team
• Embed collaboration and learning in all our activities
• Be a learning organization and continuously develop relevant technology and skillsets
• Invest into people and leadership with a focus on collaboration
Requirements:
To be successful in this role, you should have:
• Bachelor's degree in Computer Science, Software Engineering, or a related field (Salesforce certifications highly preferred)
• 8+ years of experience in the Salesforce ecosystem, including a proven track record of managing engineering teams and delivering complex enterprise solutions
• Strong conceptual understanding of Salesforce multi-cloud architecture, data models, and platform security
• Strong technical background in Salesforce development (Apex, LWC, Flows) to evaluate technical risks, review solutions, and champion development excellence
• Solid understanding of enterprise integration methods to ensure stability and performance
• Experience driving modern DevOps process, overseeing automated CI/CD pipelines, and managing release deployment frameworks
• Experience managing team delivery, unblocking challenges, and coordinating resolution of critical platform issues
• Proven people-management skills, including managing team capacity, allocating resources, and conducting performance reviews
• Passion for fostering team health, facilitating knowledge sharing, and creating peer-coaching opportunities to continuously elevate the team's technical skills
• Strategic, solution-oriented mindset focused on aligning business requirements with overall technical capability and delivery roadmaps
• Exceptional communication and negotiation skills, with a proven ability to bridge the gap between technical teams, business stakeholders, and executive leadership
Required Skills
• Customer Orientation
• Identify and solve internal customers' needs
• Operational excellence towards customers
• Establish alliances and long-term relationships
• Seek synergies with different areas
• Create added-value strategies and proposals
• Flexibility to different profiles
• Navigating Change
• Adaptability and flexibility
• Uncertainty management
• Challenge the status quo
• Curiosity and learning agility
• Risk analysis and management
• Continuous improvement
• Strategic Vision
• Proactivity and initiative
• Push to achieve better results
• Resilience and management of frustration
• Accountability
• Leadership
• Lead and provide guidance to a decentralized global team
• Mobilizing and inspiring
• Motivate and develop the team
• Delegate and promote autonomy
• Conflict management
• Goal Orientation
• Analytical thinking
• Autonomy
• Complex problem solving
• Planning and organization
• Impact and Influence
• Assertiveness
• Active listening
• Promote credibility, trust, and self-confidence
• Influence and impact