Job title: Associate Director, Digital Marketing, Rare Hematology Location: Cambridge, MA
About the Job
The Associate Director, Digital Marketing will lead digital and media strategy across HCP and patient audiences for WAYRILZ® (rilzabrutinib) in Immune Thrombocytopenia (ITP). This role will shape connected, customer-centric digital experiences across the ecosystem, partnering with brand, GTMC, cross-functional teams, and agencies to drive execution, measurement, and ongoing optimization. This position will also champion an AI-Forward Marketing vision and advancing new approaches to AI-enabled content development, personalization, and brand discoverability across emerging AI and LLM-driven experiences. This role requires strong digital and media expertise, strategic thinking, and a passion for innovation. The position is based in Cambridge, MA and reports to the U.S. ITP Marketing Lead. Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
Digital, Media & Omnichannel Leadership
• Own digital and media strategy and execution across HCP and patient audiences, ensuring alignment to brand strategy and business objectives.
• Lead the evolution of HCP and patient journeys, creating more personalized, tailored, and connected experiences across the ecosystem.
• Continuously optimize the channel and investment mix based on performance, customer behavior, and emerging opportunities.
• Translate audience insights into integrated omnichannel strategies across media, CRM, web, GEO, social, third-party platforms, and emerging channels.
AI-Forward Marketing & Innovation
• Champion new ways to leverage AI across strategy, content, and customer experience.
• Drive adoption of AI-enabled content development to increase speed, scalability, personalization, and channel optimization.
• Monitor the evolving generative AI and LLM landscape and advance strategies that improve brand and disease-state discoverability, relevance, and accuracy across AI-powered experiences.
• Partner with internal teams, agencies, GTMC, and enterprise capabilities to pilot and scale innovative AI and digital solutions.
Content & Customer Experience
• Champion a customer-first approach, advancing audience segmentation and more relevant content across HCP and patient experiences.
• Partner across agency, media, PRB, and internal teams to improve how digital content is developed, deployed, and optimized.
• Own the WAYRILZ patient DSE campaign and end-to-end digital execution, including partnership with Communications team.
Performance, Analytics & Optimization
• An especially important aspect of this role will be to partner with GTMC to establish KPIs, measurement frameworks, and ongoing analytics tied to customer behaviors and business objectives.
• Lead ongoing performance reviews across HCP and patient digital activities and translate insights into clear recommendations for the broader WAYRILZ commercial team.
• Consistently optimize investment toward the highest-performing audiences, channels, and tactics.
• Foster a test, learn, and optimize mindset, using data and experimentation to continuously improve marketing effectiveness.
About You
Basic Qualifications:
• 5+ years of experience in pharmaceutical/biopharmaceutical industries or advertising agencies serving pharma clients (both agency and client-side experience accepted)
• Brand/Digital marketing and customer experience planning.
• Strategic digital planning and execution.
• Building cross functional consensus.
• In-depth understanding of digital marketing channels and the key benefits that each achieve at driving enhanced customer relationships.
• Strong understanding of digital marketing, AI, trends and innovations.
• Agency management.
• Regulatory review experience.
• Identifies and solves digital marketing challenges proactively.
• Demonstrates solution-oriented approach and proficient problem-solving skills.
Preferred Qualifications:
Competencies and expectations associated with this role include but are not limited to the following:
• Familiarity with brand strengths, opportunities, competitive challenges, and key attributes of the brand lifecycle to support the execution of digital engagement activities to drive desired behavior change.
• Constant focus on enabling the best customer experience in every interaction.
• Familiar with actionable digital measurement plans, selecting KPIs and setting goals, targets and measurement milestones that directly relate to business objectives.
• Active pursuit of data & insight-based steering of digital investments; Shares insights and shape recommendations based on behavioral and performance data to assess campaign lift and ROI.
• Ability to adapt to the ever-changing digital landscape to identify areas of opportunity delivering the most impact for the brand.
Culture and People:
• Works well in a highly matrixed environment to successfully partner with cross-functional teams, and agency partners.
• Self-starter, proactive in nature with strong communication and presentation skills
Why Choose Us?
• Bring the miracles of science to life alongside a supportive, future[1]focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
North America Applicants Only
The salary range for this position is: $148,500.00 - $214,500.00 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.