JOB DESCRIPTION Medical REPRESENTATIVE East Reporting District Manager Objectives
• Achieves the established goals for the district/area, such as sales, market share, and doctor calls.
• Listens and responds appropriately to customer needs and maintains a positive impression.
• Maintains the required technical expertise, including competitive product knowledge.
• Uses accurate communication and proper medical terminology.
• Plans and organizes daily sales call activities.
• Develops and implements alternative operating plans to achieve objectives accordingly, taking daily decisions after weighing alternatives and their consequences.
• Works under the daily direction of the District Manager and closely with other field force representatives.
• Cooperates with various headquarters departments when necessary.
• Maintains a positive working relationship with external contacts.
Requirements
• Trilingual ability.
• Medical degree.
• Computer skills are a must.
• Knowledge of pharmaceutical sales and/or marketing.
• Interpersonal skills and flexibility.
• Consistent with Pfizer's core values.
• Ability to communicate fluently with people outside the organization.
• Reporting skills.
Core Behaviour
• Demonstrates commitment and tenacity through work activities (territory coverage, number of physicians called, samples dropped, etc.).
• Maintains a high sense of urgency to complete objectives and projects on time.
• Shows initiative and creativity skills.
• Handles tools well to manage his/her mission (reporting sheets, coverage plans, consumer tracking, etc.).
• Tracks budget expenses and schedules routine servicing responsibilities.
• Displays confidence and optimism in all interactions.
• Tolerates field adversity effectively and builds credibility (treats all people in a friendly and respectful manner).
• Responds to questions and objections effectively based on accurate knowledge.
• Understands and uses tools/data provided by Pfizer.
• Continues to expand technical mastery.
• Understands the national and local medical community.
• Demonstrates integrity and upholds Pfizer values.
• Avoids participation in the perpetuation of rumors and speculation.
• Speaks professionally about competitors and knows the pertinent facts about them.
• Maintains up-to-date knowledge of the healthcare market, including Pfizer competitors.
• Addresses problems/opportunities to the supervisor effectively and on time.
• Makes decisions during the workday concerning call activities and chooses appropriate topics for the targeted audience during public presentations.
• Builds relationships with key influential staff members.
• Gathers information with close attention to sources.
• Successfully incorporates the versatile sales profiles of all customers.
• Collaborates and finds ways to help office members.
• Participates actively in team meetings and training sessions.
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