We are looking for a Customer Service Supervisor to lead a team of 10–12 representatives in a fast-paced environment supporting our Sales organisation. Oversee team performance, drive process improvements, and ensure service levels are met. Ideal candidates have supervisory experience in customer service or operations and strong expertise in contact centre KPIs.
open role · phenom:merckkgaaemd
Customer Service Supervisor 3
Merck KGaA →· posted 1d ago
CommercialManager
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