As a Technical Product Manager for Patient Outreach, you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various patient outreach programs and services.
The Technical Product Manager works alongside business owners, data analysts, designers and engineers to define project goals, solution scope, implementation approach, and rollout plans.
They are the interface between strategic business owners and development and ensure that Aledade creates a high-quality product with the ability to scale.
You will drive the development and optimization of innovative voice outreach solutions leveraging AI and other advanced technologies to engage patients and integrate seamlessly into existing clinical workflows. Your work will directly impact how patients connect with their care teams, while also empowering internal call center staff with tools and processes that streamline workflows and enhance efficiency. In this role, you will influence both tactical implementation and strategic direction, driving initiatives that strengthen patient outreach, improve operations, and support better care outcomes.