About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role The Telephonic Legal Advisor provides immediate, high-quality legal advice, guidance, and crisis intervention via telephone and live chat to employees from our corporate client base. This role is designed for a compassionate, legally qualified professional who can build rapid rapport, assess legal risks and rights in real-time, and provide clear, solution-focused legal guidance to a diverse range of clients navigating personal or work-related legal challenges. Role Overview: Location: Hybrid, to be based in South Africa Hours: Monday to Friday: 8am to 5pm OR 9am to 6pm (rotational, weekly) Wi-Fi: While working off-site/remotely, the individual is expected to have reliable backup power supply and a strong, stable Wi-Fi connection as these are essential requirements for effectively performing in a remote capacity.